Returns and Refund

At CourseReaderMaterial.com, we are committed to providing our customers with an exceptional shopping experience. We understand that sometimes circumstances may require you to return or seek a refund for your purchase. This Return and Refund Policy outlines the terms and conditions under which returns and refunds are accepted.

1. Returns

1.1 Eligibility for Returns

To be eligible for a return, the following conditions must be met:

• The request for a return is made within 30 days from the date of purchase.
• The item is in the same condition as when it was received and must be unused, undamaged, and in its original packaging.
• The item is accompanied by the original proof of purchase.
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1.2 Process for Returns

To initiate a return, please follow these steps:

• Contact our Customer Support Team at support@coursereadermaterial.com or call us at +1 (310) 443-3303 to request a Return Authorization (RA) number.
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• Package the item securely, including all original accessories and documentation.
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• Clearly label the package with the RA number provided by our Customer Support Team.
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• Ship the package to the address provided in the return instructions.

Please note that the customer is responsible for any return shipping costs unless the return is a result of our error. We recommend using a trackable shipping service to ensure the safe and timely delivery of your return.

1.3 Inspection and Approval of Returns

Upon receipt of your return, our team will inspect the item to ensure that it meets the eligibility criteria. If the return is approved, you will be notified, and a refund will be processed. Refunds will be issued using the original payment method.

2. Refunds

2.1 Eligibility for Refunds

Refunds may be requested in the following circumstances:

• The item received is damaged or defective.
• The item received does not match the description on our website.
• An incorrect item was shipped.

2.2 Process for Refunds

To request a refund, please follow these steps:

• Contact our Customer Support Team at support@coursereadermaterial.com or call us at +1 (310) 443-3303 to report the issue and request a refund.
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• If required, provide photographic evidence of the damage, defect, or mismatch with the description.
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• Our Customer Support Team will guide you through the refund process and provide instructions for returning the item.

2.3 Inspection and Approval of Refunds

Once the returned item is received and inspected, our team will determine whether the refund is eligible. If the refund is approved, the amount will be refunded to the original payment method. Please allow for processing time, which may vary depending on your financial institution.

3. Exclusions

Please note that the following items are non-returnable and non-refundable:

• Digital products, including e-books and audiobooks, once they have been accessed or downloaded.
• Items with clear signs of use or damage not caused by a manufacturing defect.
• Customized or personalized items.
• Items purchased from third-party sellers on our platform. Please refer to the third-party seller’s return and refund policy for these items.

4. Contact Us

If you have any questions or concerns about our Return and Refund Policy, please don’t hesitate to contact our Customer Support Team at support@coursereadermaterial.com or call us at +1 (310) 443-3303. We are here to assist you and ensure your satisfaction with your shopping experience at CourseReaderMaterial.com.

5. Updates to this Policy

CourseReaderMaterial.com reserves the right to update or modify this Return and Refund Policy at any time. Any changes will be posted on our website, and the date of the most recent revision will be indicated. It is the responsibility of the customer to review this policy periodically to stay informed about any updates.

By shopping with CourseReaderMaterial.com, you agree to adhere to the terms and conditions outlined in this Return and Refund Policy.

This updated Return and Refund Policy includes the provided contact email and phone number for customer support. Please feel free to use this revised content for your website.